Please reach out to lisoshopco@gmail.com for any questions or concerns regarding your order. Customer satisfaction is very important to us and we are here to help! To speed up the process, please include your name and order number in the email. You should receive a response in 24 hours. Please note that if you send an email over the weekend, you will receive a response the following Monday.

Upon placing an order, please allow 1-5 business days for your items to ship. This period allows us to carefully handle each order, ensuring that your products are in optimal condition before they embark on their journey to your doorstep! If the processing time extends 5 days, we will reach out with updates on your order. 

Please note on pre-order listings, processing times may be longer than 5 days. Read the listing description for additional details about shipping/processing times.